![]() ![]() I tried to install ESET Smart Security Premium from the website (30 day trial) to see if I can override the previous installation and it says this:Īre you trying to enter your PIN here? You have to use the password associated with default local admin account not the PIN number. Do I need to manually uninstall old versions once its life cycle ends, install the new versions and enter my license key per every major release? ![]() I was under the assumption once updates for new versions were available, ESET programs detected them and downloaded them automatically. ![]() I was going to uninstall the old version, install the new version and try inputting my license key to see if it goes through. I just tried to uninstall the old version off my desktop and it stops in the middle of the process telling me I don't have access to the key (likely because it expired). I always use the official ESET website as well. It was definitely a license for that product that I upgraded to 2 devices for. The version on my laptop is version 11.0.159.5 (License information -> ESET Smart Security Premium). Sure enough it is the outdated version 9, makes sense since my desktop was in storage for 3 years without being used. As such, I don't see how you could have purchased an upgraded license for it. But again, it shows end-of-life as of 12/2019. I suspect that what you purchased perhaps is a two seat license for Internet Security? I know Eset Smart Security 9 is the last version supported on Win XP. I also just noticed that you are attempted to upgrade Eset Smart Security 9. ![]()
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